Hilton Garden Inn Virginia Beach Town Center - Virginia Beach, Virginia

Stephan S

Sehr schönes Hotel der Hilton Kette im Geschäftszentrum VB's. Attraktiv durch kostenloses Parken im Parkhaus und Fussläufigkeit zu den Restaurants drum herum. Zentral auch zur Autobahnanbindung an die I 64. Obacht, zum Beach sind es immer noch ca. 20 Minuten mit dem Auto. Wen dies nicht stört, hat hier eine gute Unterkunft mit oftmals günstigen Sonderangeboten.

sechsy

Wir waren im Mai 2010 in Hilton Garden Inn Virginia Beach Town Center. Das Hilton Garden Inn Virginia Beach Town Center ist mitten in der Stadt untergebracht, aber bietet eine gemütliche Atmosphäre an. Das einzig störende war die Hauptstrasse, die direkt am Hotel führt. Beim Einchecken dartauf achten, dass Sie auf der Vorderseite, Eingangsbereich des Hotels ein Zimmer bekommen. Die unteren Etagen sind auch etwas lauter. Ansonsten bietet das Hotel neben einem Fitnesscenter auch ein großzügiges Schwimmbad an. Im mai war das Hilton Garden Inn Virginia Beach Town Center nicht überlaufen. In den Sommermonaten könnte die Situtation anders sein. In der Nähe ist Williamsburg mit einem Riesen Mall!!

Reto B

Das Hotel liegt an guter Lage und ist mit dem Auto nur 15 min. von der Beach entfernt.||Das Zimmer ist sauber und hat Wirless gratis. Die Bar zum Essen und trinken ist gemühtlich eingerichtet und man ist gut.

Moria

Positive: I liked the friendly staff members and the close proximity to where I needed to be. Negative: I think that the rooms could be updated some for the price that you're paying for it. Easy things like some paint on the walls and new comforters. Definitely new pillows because you would almost have to stack four of those pillows to make a decent pillow.

sueme

Booked what I thought was a really good hotel.First time for my retired parent to see the beach.So I made sure I got what I thought was a great hotel. I will never in my life stay at any Hilton hotel.Worst experience of my life. In the king suite I booked. The carpet in the bedroom in front of the bathroom was frayed up and tiny carpet nails sticking out. Well we didn't notice at first and how the house cleaning supervisor didn't notice or even attempt to have maintenance fix it is beyond me.Long story short my 68 year old step-dad stepped on it before he noticed it and the nail tacks went through his foot. We showed a photo at the front desk they did nothing .Didn't offer us a different room or even a full refund.They said they would have the manager contact us. we left our number but that never happened.I'm pretty sure the manager was never notified. I personally had experience working a hotel year's ago country inn and suites and I can tell you the whole situation was handled poorly. I'm not even going to mention every other detail in that room that broke safety policies. Save your money book elsewhere.

Charlotte Ferrigno

Our trip could have been completely ruined when we went to check in about 10pm only to find the room was already occupied. It was late, we had 2 tired children with us and the front desk team worked to find a solution for us. Thank you for that! Offering a $15 discount does not seem like adequate compensation for the error and great inconvenience but I wasn't going to argue at that time of night. The breakfast team seems completely overworked. The 3 options - ordering breakfast, continental breakfast and continental plus hot breakfast is a complete disaster. Go early if you want breakfast otherwise you'll be waiting a long time or may not even get what you order. They were out of dishes, bowls, cups. The lady was so stressed out saying she had to also wash dishes so please be patient. Where was the manager to assist? The hotel looked to be completely full so having another person and/or manager available would have been a wise move. It's in the Town Center of Virginia Beach, think small city. Parking is across the street in the garage which is fine unless you have a good amount of stuff. It is pet friendly but there's hardly any grass around for pets to use. Again, think small city. If your pets are fine doing their business in dirt and sand, it's fine. It's very close to shopping and restaurants. We did not use the pool or any other amenities. We merely slept there, showered, had breakfast and left. The beds were comfortable and the room was clean.

Karen Blankenship

The night I checked in, the woman running the front desk and another woman who may have been maintenance were outside more than once smoking weed. They also harassed one of my coworkers trying to get him to go get high with them and to go to karaoke. The breakfast staff acted like they had no clue what was going on. There were no plates out for the hot buffet or the fruit. The coffee was awful. This hotel does not live up to typical Hilton garden inn standards. I will not stay here again and it’s going to come off of my company’s list of preferred hotels.

Phortunate

Visited for a wedding. Stayed 2 nights. They were polite and allowed us to check in early.
Unfortunately our room was unclean. Hair in the bathroom and tub with a funny smell. Our second room was better.
The pool was closed for maintenance.
Out of maybe 4 or 5 front desk clerks we met only 2 of them had real customer service.
Parking was ok.

The morning breakfast crew on Monday was wonderful. She made sure we were accommodated. The chef made sure we enjoyed our food and was pleasant to speak to.

Expectations for Hilton was not met.

Unlikely to stay here again.